Privacy Policy

We take your privacy seriously and this privacy statement explains how tuwenjia(collectively, “we”, “us” or “our”) collect, use, share and process your information.

Collection and Use of

Personal Data Personal data is information that can be used to directly or indirectly identify you. Personal data also includes anonymous data linked to information that can be used to directly or indirectly identify you. Personal data does not include data that has been irreversibly anonymized or aggregated in such a way that it can no longer allow us, either in combination with other information or otherwise, to identify you.

Promoting safety and security

We respect the principles of legality, legitimacy and transparency, use and process the minimum amount of data within a limited scope of purpose and take technical and administrative measures to protect data security. We use personal data to help verify user accounts and activities, as well as to promote safety and security, such as monitoring fraud and investigating suspicious or potentially illegal activity or violations of our terms or policies. This processing is based on our legitimate interest in helping to ensure the security of our products and services.

Here is a description of the types of personal data we may collect and how we may use it:

What personal data we collect

ⅰ. Data you provide:

We collect the personal data you provide when you use our products and services or interact with us, such as when you create an account, contact us, participate in an online survey, use our online help or online chat tool. If you make a purchase, we collect personal data related to the purchase. This data includes your payment details, such as credit or debit card number and other card information, and other account and authentication information, as well as billing, shipping, and contact details.

ⅱ. Data about the use of our services and products:

When you visit our websites, we may collect data about the type of device you use, your device's unique identifier, your device's IP address, your operating system, the type of Internet browser you use, usage information, diagnostic information and location information from or about the computers, phones or other devices on which you install or access our products or services. Where available, our services may use GPS, your IP address and other technologies to determine the approximate location of a device to enable us to improve our products and services.

How we use your personal data

Generally speaking, we use personal data to provide, improve and develop our products and services, communicate with you, deliver targeted advertisements and services, and protect us and our customers.

ⅰ. Provide, improve and develop our products and services:

We use personal data to help us provide, improve and develop our products, services and advertising. This includes using personal data for purposes such as data analysis, research and audits. This processing is based on our legitimate interest in providing you with products and services and in business continuity. If you participate in a contest or other promotion, we may use the personal data you provide to administer these programs. Some of these activities have additional rules, which may contain more details about how we use personal data, so we recommend that you read these rules carefully before participating.

ⅱ. Communicating with you:

Subject to your prior express consent, we may use personal data to send you marketing communications in relation to our own products and services, communicate with you about your account or transactions, and inform you of our policies and terms. If you no longer wish to receive email communications for marketing purposes, please contact us to unsubscribe. We may also use your data to process and respond to your requests when you contact us. Subject to your prior express consent, we may share your personal data with third party partners who may send you marketing communications related to their products and services. Subject to your prior express consent,

NOTE: For any of the uses of your data described above that require your prior express consent, please note that you can withdraw your consent by contacting us.

Definition of Cookies

Cookies are small pieces of text used to store information in web browsers. Cookies are widely used to store and receive identifiers and other information on computers, phones and other devices. We also use other technologies, including data we store on your browser or device, identifiers associated with your device, and other software for similar purposes. In this Cookie Statement, we refer to all these technologies as cookies

Cookie Usage

We use cookies to provide, protect and improve our products and services, such as personalizing content, delivering and measuring ads, understanding user behavior and providing a safer experience. Please note that the specific cookies we may use will vary depend

ing on the specific websites and services you use.

Disclosure of Personal Data

We make certain personal data available to strategic partners who work with us to provide our products and services or help us market to customers. Personal data will only be shared by us with these companies to provide or improve our products, services and advertising; will not be shared with third parties for their own marketing purposes without your express prior consent.

Disclosure or data storage, transfer and processing

ⅰ. Compliance with legal obligations:

Due to mandatory laws of the European Economic Area or the country in which the user resides, certain legal acts exist or have taken place and it is necessary to comply with certain legal obligations. Processing of personal data of EEA residents --- As described below, if you reside in the European Economic Area (EEA), our processing of your personal data will be legitimized: Whenever we ask for your consent to the processing of your personal data, such processing will be justified under Article 6(1) of the General Data Protection Regulation (UK) (GDPR).

ⅱ. For the purposes of reasonable implementation or application of this article:

We may share personal data with all of our affiliated companies. In the event of a merger, reorganization, acquisition, joint venture, assignment, spin-off, transfer or sale or disposition of all or part of our business, including in connection with any bankruptcy or similar proceedings, we may transfer any and all personal data to the relevant third party. We may also disclose personal data if we determine in good faith that disclosure is reasonably necessary to protect our rights and pursue available remedies, enforce our terms and conditions, investigate fraud, or protect our operations or users.

ⅲ. Legal Compliance and Security or Protecting Other Rights

It may be necessary – by law, legal process, litigation and/or requests from public and governmental authorities inside or outside your country of residence – for us to disclose personal data. We may also disclose personal data if we determine that for national security, law enforcement or other matters of public importance, disclosure is necessary or appropriate.

Children

Our products and services are intended for adults. Accordingly, we do not knowingly collect, use or disclose data from children under the age of 16. If we learn that we have collected personal data from a child under the age of 16, or the equivalent minimum age depending on jurisdiction, we will take steps to delete the data as soon as possible. Please contact us immediately if you learn that a child under the age of 16 has provided us with personal data.

Your rights

We take reasonable steps to ensure that your personal data is accurate, complete and up to date. You have the right to access, correct or delete the personal data we collect. You also have the right to restrict or object at any time to further processing of your personal data. You have the right to receive your personal data in a structured and standard format. You can file a complaint with the competent data protection authority regarding the processing of your personal data. To protect the privacy and security of your personal data, we may request data from you to allow us to confirm your identity and right to access such data, as well as research and provide you with the personal data we hold. There are instances where applicable laws or regulatory requirements permit or require us to refuse to provide or delete some or all of the personal data we hold. You can contact us to exercise your rights. We will respond to your request within a reasonable time and in any case less than 30 days.

Third Party Sites and Services

When a customer operates a link to a third party website that has a relationship with us, we assume no liability or responsibility for such policy due to the third party's privacy policy. Our websites, products and services may contain links or the ability for you to access third party websites, products and services. We are not responsible for the privacy practices employed by these third parties, nor are we responsible for the information or content their products and services contain. This Privacy Statement applies exclusively to data collected by us through our products and services. We recommend that you read any third party's privacy policies before continuing to use their websites, products or services.

Data Security, Integrity and Retention

We use reasonable technical, administrative and physical security measures designed to protect and help prevent unauthorized access to your data and to properly use the data we collect. We will retain your personal data for as long as necessary to fulfill the purposes described in this Privacy Statement, unless a longer retention period is required or permitted by law.

Changes to this Privacy Statement

We may periodically amend this Privacy Statement to keep up with new technol

ogies, industry practices, and regulatory requirements, among other reasons. Your continued use of our products and services after the effective date of the Privacy Statement means that you accept the revised Privacy Statement. If you do not agree with the revised Privacy Statement, please contact us, refrain from using our products or services, and contact us to terminate any accounts you may have created.

Contact Us

If you have any questions about this Privacy Statement or its implementation, here's how you can contact us:

Email：[email protected]